Five top tips for avoiding monies owed

1. Complete the year-end process successfully to help ensure you’re not at risk of overspending on your budgets. If you’re concerned about overspending, contact your IPSA Account Manager as soon as possible.

2. Use the budget v expenditure and business costs breakdown reports to show you how much you’ve spent against each budget. Remember, these don’t show real time expenditure and won’t include claims in workflow.

3. Use the business costs breakdown report on your IPSA Online dashboard to identify claims you’ve already submitted, which also helps you to avoid duplicates.

4. If you’re leaving a property soon, make sure you submit a property amendment form to avoid any rent overpayment which would need to be repaid.

5. Remember some costs can be moved to a different budget, which can help you avoid overspending and owing money back to IPSA (for example, staff training costs can be covered under office costs or the staffing budget). To move costs between budgets you need to submit a direct payment correction form on IPSA Online.