Contact us

Due to the coronavirus pandemic, IPSA’s office is currently closed and our staff are working from home.


Our phone lines are currently closed. If you have a query, you can book a telephone call with a member of the MP Support or Payroll team via our call booking service.

If you have a query about your tax code, please contact HMRC directly first on 03000 534 720 (staff) or 03000 581 588 (Members) as they can advise on why the code has been allocated and if it is correct.

Please book a call with a Payroll Officer if you wish to discuss any matters relating to:

  • your own employment (terms and conditions, salary, pension, national insurance, any of our employee schemes – for example, a bike loan)

  • the MP's staffing budget and issues related to the employment of staff working for the MP (or volunteers) – please note these discussions will be limited to the MP or their nominated payroll proxy with access to the staffing budget report in IPSA Online

If you wish to discuss any other topics, please book a call with an Account Manager. Following your telephone call, please use the feedback survey to let us know how it went and to suggest any improvements.


If you have a query for MP Support, please email: If you have a query for Payroll, please email: