Clearing your cache in IPSA Online

To avoid glitches when using the upgraded system, you must clear your cache the first time you log in to the new system.

Follow these instructions on how to clear your cache.

As we have mentioned previously, the system looks very similar to how it was before but the upgrade will enable us to make improvements to the features and usability over time. 

Differences you will notice include:

  • the steps for some IPSA Online processes will be different – all the instructions have been updated on the website

  • where previously you would select the "dropdown'" icon, you should now click into the box and press the space bar – your options will then be displayed in the dropdown menu

  • the graphs on the dashboard will look a little different but contain the same information as they did before

If you have any questions, please speak to your Account Manager.